Service Level Presentation

1) General Branch – Record Branch application for certified copy . (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	May 2025		175		175	0
2	June 2025		266		266	0
3	July 2025		394		394	0
4	August 2025		263		260	3
5	September 2025		126		112	14
6	October 2025
7	November 2025

2) Vikas (Est) – Complaints received regarding service and other incidental matters of Class 3 and 4 employees (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	June 2025	3	75	78	78	0
2	July 2025	0	114	114	109	5
3	August 2025	5	97	102	89	13
4	September 2025	13	126	139	137	2
5	October 2025	2	58	60	58	2
6	November 2025
7	December 2025

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3) Vikas (Est) – Details of complaints received in connection with Gram Panchayat activities (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	June 2025	4	128	132	129	3
2	July 2025	3	166	169	167	2
3	August 2025	2	140	142	138	4
4	September 2025	4	178	182	175	7
5	October 2025	7	76	83	65	18
6	November 2025
7	December 2025

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