Service Level Presentation

1) General Branch – Record Branch application for certified copy . (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	May 2025	No data available	175	No data available	175	0
2	June 2025	No data available	266	No data available	266	0
3	July 2025	No data available	394	No data available	394	0
4	August 2025	No data available	263	No data available	260	3
5	September 2025	No data available	126	No data available	112	14
6	October 2025	No data available	No data available	No data available	No data available	No data available
7	November 2025	No data available	No data available	No data available	No data available	No data available

2) Vikas (Est) – Complaints received regarding service and other incidental matters of Class 3 and 4 employees (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	June 2025	3	75	78	78	0
2	July 2025	0	114	114	109	5
3	August 2025	5	97	102	89	13
4	September 2025	13	126	139	137	2
5	October 2025	2	58	60	58	2
6	November 2025	2	90	92	81	11
7	December 2025	11	110	121	101	20

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3) Vikas (Est) – Details of complaints received in connection with Gram Panchayat activities (Monthly Report)

Sr.No.	Month	Previous Month Pending	Receipt in Month	Total Receipts	Disposed in Month	Total Pending
1	June 2025	4	128	132	129	3
2	July 2025	3	166	169	167	2
3	August 2025	2	140	142	138	4
4	September 2025	4	178	182	175	7
5	October 2025	7	76	83	65	18
6	November 2025	18	115	133	102	31
7	December 2025	31	109	140	107	33

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